Terms of service

Welcome to OLD.NEW.ALL

These Terms of Service govern your use of the OLD.NEW.ALL website and any purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms.

Business Details

OLD.NEW.ALL
Elphin Street, Boyle, Co. Roscommon, F52 HY38, Ireland
Email: oldnewall.ie@gmail.com

OLD.NEW.ALL specialises in handmade jewellery, upcycled jewellery, jewellery repairs, restorations, and commissions.

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Products and Services

Please note that actual colours of the jewellery may differ slightly depending on your monitor settings.
The allure of handmade items lies in their distinctiveness. Since each piece is crafted by hand, variations or tiny air bubbles within the resin may occasionally occur. This is a normal part of resin crafting and makes your item truly unique 🥰

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Custom Orders, Repairs and Portfolio Work

OLD.NEW.ALL offers custom jewellery repairs, and restoration services of any broken pieces, gifts, furniture, statues etc.

Images displayed on our website, portfolio pages, or social media may include examples of previous commissions, repairs, restorations, or one-of-a-kind creations. These items may not be available for purchase.

Custom orders are priced individually and may require a deposit before work begins.

Repair and restoration services are carried out with reasonable skill and care. However, due to the condition or age of some items, OLD.NEW.ALL cannot guarantee that all repairs or restorations will be successful. Customers will be informed of any known risks before work begins whenever possible.

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Orders

When you place an order, you are making an offer to purchase a product or service.

We reserve the right to refuse, cancel, or limit any order where necessary, including in cases of pricing errors, stock shortages, or suspected fraudulent activity.

You will receive an email confirmation once your order has been accepted.

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Pricing and Payment

All prices are displayed in Euro (€).

Shipping charges, where applicable, are calculated at checkout.

We reserve the right to change prices at any time before an order is placed.

Payment must be received before goods are dispatched or work begins.

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Shipping

Delivery times are estimates only and cannot be guaranteed.

OLD.NEW.ALL is not responsible for delays caused by postal services, customs authorities, weather conditions, strikes, or other events outside our control.

Risk and ownership of products pass to the customer upon delivery.

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Returns and Refunds

Please refer to our Refund Policy for detailed information.

Under Irish and EU consumer law, customers may have the right to cancel certain purchases within 14 days of receiving goods.

This right does not normally apply to:

- Custom-made or personalised items
- Jewellery that has been repaired, altered, or restored at the customer's request
- Goods exempt from return under applicable consumer legislation

Nothing in these Terms affects your statutory consumer rights.

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Intellectual Property

All content on this website, including photographs, logos, product descriptions, designs, text, and branding, belongs to OLD.NEW.ALL unless otherwise stated.

Content may not be copied, reproduced, distributed, or used without prior written permission.

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Privacy

Your personal information is processed in accordance with our Privacy Policy and applicable Irish and European data protection laws, including the General Data Protection Regulation (GDPR).

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Third-Party Services

Our online store is powered by Shopify.

We may also use third-party providers for payment processing, shipping, analytics, and other business services. We are not responsible for the policies or practices of these third-party providers.

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Limitation of Liability

To the fullest extent permitted by Irish law, OLD.NEW.ALL shall not be liable for indirect, incidental, or consequential losses arising from the use of this website, our products, or our services.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited by law.

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Governing Law

These Terms are governed by the laws of Ireland.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Irish courts.

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If you have any questions regarding these Terms of Service, please contact:

OLD.NEW.ALL
Elphin Street, Boyle, Co. Roscommon, F52 HY38, Ireland
Email: oldnewall.ie@gmail.com